#H&M: Non-violent avenues to explore before we indulge in violence

Photo: African News Agency/ANA

Photo: African News Agency/ANA

Published Jan 18, 2018

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The fight for social justice is woven into the fabric of our society. With a history of racial segregation, political suppression and unequal economic opportunity, the fight for equality and justice is an all too common tale in South Africa.

Despite our historical fight for freedom, justice and equality, we as a nation have recently chosen to steer away from using violent protests to resolve issues of racial discrimination.

We recognise there are non-violent avenues to explore before we indulge in violent tactics to address racial inequities.

Nevertheless, the EFF chose, on behalf of all black citizens of South Africa, to participate in a reckless protest, smashing and vandalising H&M stores in South Africa.

I get it. Most of us are outraged by the image of a young black boy in a hoodie, branded with the phrase “the coolest monkey in the jungle”. I was upset with the brazen attitude H&M displayed by including such a divisive advertisement on its online platform.

It purposefully ignored historically racist epithets, referring to black people as monkeys to equate and dehumanise them as merely savage, inferior, out-of-control apes.

But, unfortunately, my outrage had to shift to address the disappointment of the EFF’s choice to confront the issue of racism using confrontational tactics.

Besides the H&M incident, there have been a series of intentional and possibly unintentional attempts to use racism or race as a marketing tool for viral attraction.

For instance, Dove. Over the years, Dove has perpetuated racism in its ads. In one of its more recent debacles, Dove showed a black woman representing dirt, using Dove body wash and dramatically pulling over a T-shirt to reveal a white woman who is now clean. They also labelled one of their nourishing body lotions as “normal to dark skin”, insinuating dark skin isn’t normal.

Nivea also came under fire for advertising skin-lightening or fairness cream. And if racism is not click bait enough, some brands, among them Shea Moisture, have gone as far as abandoning their core customer base for financial gain.

This popular African American hair brand missed the mark in its “#EverybodyGetsLove” campaign. It was crucified for pandering to a new demographic by showing three white women and a biracial woman lauding the benefits of Shea

Moisture.

It failed to have a single black woman with kinky hair in the campaign, even though people of colour buy more than 80% of its products.

Most of these examples, especially the H&M ad, would not have left the boardroom if there had been diverse gender and racial representation in the advertisement and marketing decision-making processes - but this is a debate for another day. The lesson for today for corporate entities is that the black community is tired of being exploited or ignored for financial gain. This ignorance has caused abrupt anger in the US and here.

But this anger can be contained. Confronting disappointment at a poor boardroom decision with

a vicious, vandalising temper

tantrum was abhorrent. Indeed, there were viable non-violent alternatives.

Martin Luther King jr penned a note titled “Letter from Birmingham Jail”, which eloquently described these possible viable alternatives: “In any non-violent campaign, there are four basic steps: 1) Collection of the facts to determine whether injustices are alive. 2) Negotiation. 3) Self-purification. 4) Direct action.”

We definitely collected our

facts. There have been numerous examples of racial injustice in

marketing, reminding us how ignorance and prejudice can masquerade as “equality”, but somehow, we skipped steps 2 and 3.

First, negotiation. Did we consider writing a letter to H&M laying out our concerns and proposed

solutions? Did we seek public participation to determine what those who are equally outraged consider the best way forward?

Did we consider a petition signed by concerned South Africans or any other way to connect with those directly responsible for the ads, so we can understand how this occurred and how can it be properly addressed? Did we negotiate at all?

Second, if negotiation proves pointless, self-purification can begin. This includes entering into discussions on the best way to address the issue and what the potential consequences and effects of our actions will be.

How will the black employees be treated in the aftermath? How will the black security guards be held accountable?

How will H&M respond? Can we explain and accept the retaliation without cringing? Is this the only viable option?

Only after examining all these angles can direct action be decided upon.

Non-violent action is not a sign of weakness, nor is it ineffective. Instead, it is a tool to air injustices so a dialogue can start to correctly identify the cause, symptoms and treatment of the repulsive disease called racism.

There are various types of effective non-violent demonstrations recorded in history, including sit-ins, demonstrations (using art or physical activity), organised legal protests, online protests, petitions, social media campaigns, boycotts and supporting local businesses.

There are also legal avenues such as reporting incidents to the Human Rights Commission.

Non-violent protest action is integral to sustaining respect from supporters of your cause and holding those performing the injustices accountable.

When the EFF chose to destroy H&M property, it chose to undermine all black South Africans by implicitly demonstrating that we as a group are unwilling to use measured non-violent protest before resorting to violence. And even if violent protest was the last-resort solution, the EFF chose to do so, leaving no room to negotiate for change.

So now we wait. We wait for a response from EFF on its next plan of action. We wait for a response from H&M. But as we wait, we also have hope.

We hope the people of colour employed at H&M don’t lose their jobs and income. We hope the security guards don’t face prosecution for their slow reaction.

We hope marketing and advertising agencies employ and engage more black employees to review future advertising proposals. We hope for a future with equal representation in the media.

And, as Martin Luther King jr once wrote, we ultimately hope

“the dark clouds of racial prejudice will soon pass away, and the deep

fog of misunderstanding will be lifted from our fear-drenched communities and in some not too distant tomorrow the radiant stars of love and brotherhood will shine over our great nation”.

* Makumbi is a legal analyst in sustainable development with a focus on gender, urban planning and climate change.

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