Johannesburg - The City of Joburg is this weekend undertaking a community engagement drive by going to its customers in all regions citywide to address outstanding billing issues.
The Open Day programme, run by the City’s group finance department, will start in Region G at the Lenasia Civic Hall on Saturday.
MMC for finance, councillor Julie Suddaby, urged Johannesburg customers to attend the Open Days in their areas to have any billing issues resolved.
“If the customers cannot pay their accounts because of personal circumstances, they can address the issue at the Open Day in their area. Speak to the City and find out how CoJ can assist you to keep your account in good standing with the City,” the MMC said.
Suddaby added that the City has several programmes to assist customers struggling to pay their accounts. These include the Expanded Social Package (ESP) programme and pensioners’ rebates. The experts from billing, refunds, rates, valuations, legal, back office, front office, ESP, City Power and Joburg Water will assist customers.
The Open Day schedule is as follows:
– Region G, Lenasia Civic Hall, September 10
– Region C, Roodepoort Civic Parking lot, September 17
– Region B, Ferndale Recreation Centre, October 8
– Region A, Randjies Civic parking lot, October 22
– Region E, Daisy Street parking lot, Sandton, November 12
– Region F, Kibler Park Recreation Centre, November 26
– Region F, Brixton Recreation Centre, December 10
For more information on all customer service offerings, visit www.joburg.org.za or call 0860 562 874.